Return and Refund Policy
All our products are custom made, and as such, only items with a verifiable manufacturing defect are eligible for return.
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Return requests must be submitted within 30 days of delivery.
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To initiate a return, please contact us at 1 800 361-4607 (Option 1) or via our contact form.
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A clear photo of the defect must be provided.
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Our customer service team may request that the item be returned for further inspection.
If the defect is confirmed, we will either arrange a reprint of your order or issue a refund to your original payment method, depending on product eligibility and the nature of the issue.